SuiteCRM SMS Integration

With the SuiteCRM SMS Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click SMS sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, SMS templates, message scheduling and more.

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With the SuiteCRM SMS Integration, enjoy the convenience of two-way SMS conversations from the conversation chat window. Send single, bulk, workflow and scheduled messages to stay top of mind with your customers in a way that’s easy for them to engage.

Activate bi-directional text messaging from your SuiteCRM

This plugin supports all SMS Gateways.

Key Features

  • Two-way SMS conversations
  • Send single and bulk SMS messages
  • Schedule SMS messages
  • Use existing email templates as SMS templates
  • Easy workflow configuration
  • Create and manage SMS templates with dynamic fields
  • Inbound SMS notification
  • Relation of outbound/inbound SMS with records
  • Improve level of customer service
  • Customer experience tracking, cross-selling, retention and more
  • SMS texting CRM integration initiates reminders and notifications
  • Schedule anniversary and birthday SMS messages

One-Click SMS Sending

  • You can see below images for sending SMS from Detail View and List View of any module
  • Keep all your conversations organized
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SMS History Module

  • All sent or received SMS messages will be saved in SMS History module
  • Outbound and inbound SMS messages relate to leads, contacts, accounts if number matches in module accordingly
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SMS History subpanel shows all outbound and inbound messages related to the record.

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Sending Mass SMS Messages

  • You can send mass SMS messages from List View of the Leads, Contacts and Accounts modules.
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Scheduling SMS

Open SMS window and click on Schedule SMS so it will redirect you to create a record with all value set in that record.

Select the schedule date and then save the record.

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Outbound SMS Record

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Inbound SMS Record

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Inbound SMS Message Notification

When you receive inbound SMS Message in your CRM then it will show Alert notification as below.

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Try any plan for 30 days!

Plan - Yearly

$499 yearly
  • Unlimited Users
  • Outstanding Support
  • Works on versions 7.0.0 and above
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